Frequently Asked Questions
Q: Can I use Skout's Honor Probiotic Skin Care Products on my cat?
Q: What is the benefit to using probiotics on my pet?
Q: Do the probiotics in Skout's Honor Probiotic Skin Care have any direct effect on my pet's health?
Q: If the beneficial bacteria are naturally occurring, why do they need to be supported with a topical probiotic?
Q: What are some of the benefits of a healthy skin biome?
Q: Does Skout’s Honor really feed an animal in need for one day with every single purchase?
Q: How does the Skout’s Paw Pledge™ feed an animal in need for a day?
Q: How does Rescue Bank® get the food and who does it go to?
Q: When will I start noticing a difference in my pet's skin and coat?
Q: Are your products ever tested on animals?
Q: Do I have to use all Skout's Honor Probiotic products or can I use some and mix and match with other brands/products?
Q: What if I’m not happy with my purchase?
Q: Are any ingredients not listed on the label?
Yes! Our products are very safe to use on cats. Fragrances are ok to use as well. However, some cats have a skin sensitivity to perfumes, so we recommend the more hypoallergenic unscented option for use on felines and other sensitive species.
What is the benefit to using probiotics on my pet?
The skin is home to trillions of bacteria, some good and some bad. The good bacteria serve as the first line of defense against the environmental damage and inflammation commonly associated with excessive shedding, itching, dryness, infection and odor. When applied to the skin, probiotics make it difficult for harmful bacteria to take over and allow the good bacteria to flourish, producing a noticeably healthier-looking skin and coat.
Do the probiotics in Skout’s Honor Probiotic Skin Care have any direct effect on my pets health?
No, the probiotics in our skin care products do not directly treat, prevent or cure any ailment or disease. Nor do they directly benefit the skin or any other organ. Our probiotics are designed to support and help maintain the naturally occuring beneficial bacteria that live on the surface of the skin. Proper and regular use will allow the host animal to enjoy all the benefits of a properly supported and maintained naturally occurring beneficial bacterial community.
The skin biome is passed down from mother to offspring and is constantly evolving over the course of a pet’s life. Environment, interaction with nature and lifestyle impact the makeup and health of the skin’s biome. Prior to modern times, animals were genetically suited to their specific environment. Today we choose our animals more for cosmetic value and/or temperament than whether or not they are well suited to the local climate and restrict their interaction with nature in an effort to keep our homes clean. Increased reliance on anti-bacterial cleaners complicate things further and make it more difficult to re-establish or maintain beneficial bacteria that would typically be supported through exposure to nature. Topical probiotics allow owners and pets to have the best of both worlds: a clean environment and naturally supported biome.
Benefits include prevention of infection, rehydration of dry and flaky skin, relief of sores, hotspots, inflammation and itch, repair and prevention of hair loss, matting and excessive shedding, restoration of coat’s texture and shine and an improved natural odor control. Animals with skin conditions related to an imbalance in the skin’s biome will experience issues less frequently, for a shorter duration and recover more quickly.
Does Skout’s Honor really feed an animal in need with every single purchase?
You bet! We believe that empowering the consumer to give back and create a personal, meaningful experience of helping an individual animal, will help make the world a better place. A place where our dollars can act as a catalyst to accomplish the change we want to see in the world.
How does the Skout’s Paw Pledge™ feed an animal in need for a day?
We believe a sustainable for profit business is the best way to support our efforts, so we set out to revolutionize the pet cleaning products you use every day. To that end, Skout’s Honor is proud to partner with RescueBank.org to provide a day’s worth of food for an animal in need for every unit sold.
How does Rescue Bank® get the food and who does it go to?
Each year, millions of pounds of nutritious pet food are donated by brand name manufacturers for delivery by Rescue Bank® to pre-qualified animal welfare non-profits throughout America. Your purchase of Skout’s Honor products supports freight-paid deliveries to smaller, less visible non-profits that have limited access to resources. Visit http://rescuebank.org for more information, including recipient guidelines and to apply for a donation.
When will I start noticing a difference in my pet’s skin and coat?
You will notice an immediate difference in the look and feel of your pet’s skin and coat, due to the intense hydrating properties of the probiotic and avocado oil. (Plus, they will smell AMAZING if you are using one of our scented products!) You can expect to see continued improvement in the look and feel of your pet’s skin and coat for up to four weeks as the skin’s resident beneficial bacteria recover and the biome returns to its natural state.
Do I have to use all Skout’s Honor Probiotic products or can I use some mix and match with other brands/products?
You can use Skout’s Honor Probiotic products with non-probiotic products, but it is important that the last product you use contains the probiotic. Our daily-use Deodorizer and the leave-in Detangler are great solutions for use on an animal that has been previously groomed with a non-probiotic product. However, the complete program is highly recommended for animals with specific conditions related to a disruption of the skin’s natural flora, such as excessive shedding, dander, hot-spots, infection and odor or anyone looking to provide their loved one with the absolute best!
What if I’m not happy with my purchase?
We want you to have a great experience with Skout’s Honor and plan to earn your trust through reliable product performance and outstanding customer service. Please contact us if you are unhappy with Skout’s Honor for any reason, so we can personally take whatever steps are necessary to correct your problem and make your experience with our company a positive one! Call us at 877-805-0399 or email at firstname.lastname@example.org.